Privacy Policy

Last updated: 15 August 2026

Heavenly Touch("we", "us", "our") operates this website to showcase our beauty and wellness services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We do not operate a contact form or account-registration system for site visitors. All enquiries are initiated by you, directly, via WhatsApp. When you message us on WhatsApp, we receive whatever information WhatsApp and you choose to share — typically your name, phone number, and the content of your message. We use this solely to respond to your enquiry and coordinate appointments.

Cookies & Analytics

We may use minimal, privacy-respecting analytics to understand which pages are popular, in order to improve the site. We do not sell or share visitor data with third-party advertisers.

Media Hosting

Images and videos on this site are hosted and delivered via Cloudinary, a third-party media infrastructure provider. Cloudinary may process technical metadata (such as IP address and device type) solely to deliver optimized media to your device.

Data Retention & Security

Client and appointment information is retained only as long as needed to provide our services. Administrative access to our content management system is restricted to authorized staff and protected by two-factor authentication.

Your Rights

If you would like to update, correct, or remove any information we hold about you, please contact us on WhatsApp using the number below.

Contact

For any privacy-related questions, please reach out to us on WhatsApp.